Reference

Open the 3vc account terms

3vc sets one account agreement for Baccarat, Solar Queen, Football Strike, Crash X, wallet use, withdrawals, data handling and support contact, so you know the rules before you…

Account acceptanceUPI wallet termsLocal law appliesData request process
3vc Open the 3vc account terms
CONTACT ROUTES

Contact us about term questions

Term questions should be sent through account support rather than public social posts, because we may need to check your sign-in record, wallet reference or identity document before answering.

Clause questions Send questions about acceptance, clause meaning, account status or document requests through the support form linked in your account. Include your registered mobile number and the clause you mean so we can trace the issue quickly.
Wallet term checks For UPI, Paytm, PhonePe or Google Pay term questions, share the transaction ID, time and amount shown in your wallet. We use those details only to check the account rule that applies.
Change requests If a clause affects your access, privacy choices or payment checks, ask us to route it to the relevant team. We may request identity proof before changing records tied to your account.
ACCOUNT SAFEGUARDS

Review not needed: see term handling

Our Terms & Conditions explain how we record consent, protect account access and respond when you ask for a change.

Acceptance record

Your account is treated as accepted only after you complete the sign-in flow and tick the terms box. We store that event with time, device details and version number for audit use.

Data used for terms

Terms handling uses personal data such as name, mobile number, payment reference and login records. We keep it for account administration, dispute checks, wallet reconciliation and legal duties that apply to us.

Cookie clauses

Cookie clauses explain the small files used to remember session status, language choice, risk signals and account security events. You can change browser settings, but some account actions may need session cookies.

Security checks

Security clauses let us pause activity when logins, payment references or identity details do not match expected records. This protects your account while our team checks the term breach or error.

Retention period

Retention clauses explain why we keep certain account, wallet and support records after closure. We retain only what is needed for disputes, compliance duties, fraud checks and accounting reconciliation.

Correction route

You can ask us to correct account data used under the Terms & Conditions. Send the request from your registered contact channel and include proof where the requested change affects identity or wallet records.

Check answers about your terms

These answers cover the clauses you are most likely to need before you open or continue using an account. They focus on acceptance, lawful access, account data, payments, changes and contact routes. If your case involves a specific wallet reference, login issue or document check, contact us with the details so we can read the correct clause against your account record.

They apply when you create an account, sign in, use the wallet, join a table, open a slot room or contact support about account activity. The accepted version is tied to your account record.

Access and eligibility depend on local law and are available where local law permits. If local rules restrict account use in your location, those rules control your access under the Terms & Conditions.

Yes. Wallet clauses explain how payment references are matched, why name checks may be needed, and how we handle pending credits or withdrawal checks for UPI, Paytm, PhonePe and Google Pay.

We may update clauses for account safety, payment handling, legal duties or service changes. When a material change applies, the new version is shown in the account flow before continued use.

We keep data needed to manage your account, including contact details, login records, payment references, consent records and support messages. Retention depends on disputes, accounting needs and legal duties.

Send a request through the registered contact channel in your account. Explain what is wrong, attach proof if identity or wallet data is affected, and we will check the request against the terms.

We may pause account actions, request documents, cancel affected activity or close access depending on the clause involved. You can contact support for the reason and any available next step.