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Open your 3vc privacy controls

Your account, wallet and support data need clear handling, especially when UPI, Paytm, PhonePe or Google Pay activity is linked to your profile.

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3vc Open your 3vc privacy controls
HELP ROUTES

Check privacy help before you share

Use the contact route that matches your privacy request so we can locate the right account record faster. Please avoid sending card images, passwords or unrelated screenshots.

Email privacy desk Write to the privacy contact listed on 3vc.club with your registered phone or email, the request type and any relevant date range. We will confirm receipt and may ask for identity checks before making changes.
Live support handoff If you are already signed in, start with live support and ask for a privacy handoff. Do not paste passwords or full UPI IDs; share only what the agent asks for during verification.
Wallet query channel For Paytm, PhonePe, UPI or Google Pay records, include the transaction reference and time shown in your wallet history. We use those details to match payment logs without exposing extra account data.
ACCOUNT CARE

Browse the safeguards behind this policy

Privacy is part of how we run accounts, not a separate formality. Our internal access is role-based, support checks are logged, and payment references are handled with limited visibility.

Data we collect

We collect account details you provide, login data from your device, wallet references, cookie choices and support messages. We keep the collection tied to account operation, security checks, customer help and duties that apply to our service.

Payment record handling

UPI, Paytm, PhonePe and Google Pay activity may create references we store for reconciliation, fraud checks and support queries. We do not need your app password, PIN or full banking access for these checks.

Cookie choices

Cookies help keep you signed in, remember selected settings and measure how pages load. Some cookies are needed for account security, while optional analytics cookies can be controlled through browser settings where available.

Account security

We use login monitoring, session checks and restricted staff access to reduce misuse of personal data. If an unusual account event is spotted, support may ask verification questions before discussing wallet or profile records.

Retention periods

We keep records for as long as needed for account use, dispute handling, legal duties, security checks and service operation. When data is no longer required, we delete it or make it harder to link to you.

Your requests

You can ask to view, correct or delete eligible personal data by contacting us through the privacy route. Some records may need to stay for legal, payment reconciliation or security reasons before removal is possible.

Start with these privacy answers

These answers explain the privacy points we get asked about most often on account access, wallet records, cookies and correction requests. They do not replace the full policy wording above, but they give you practical steps before you contact us.

We collect data you provide during account use, such as name, phone, email and support messages, plus login records, device data, cookie choices and wallet references linked to UPI, Paytm, PhonePe or Google Pay.

Payment references help us match deposits, withdrawals, failed attempts and support queries with the correct account. They also help with security checks and dispute handling without asking for your app password or banking PIN.

Yes, you can ask us to correct eligible account data by using the privacy contact route. We may verify that the request comes from you before changing phone, email, wallet or profile records.

You can request deletion of eligible data. Some records may need to stay for legal duties, payment reconciliation, dispute checks or account security, and we will explain the reason if we cannot remove something yet.

Cookies help with sign-in sessions, security checks, language settings and page performance. You can manage many cookie choices in your browser, but some session cookies are needed for account access and fraud prevention.

Support messages are available only to teams that need them for account help, privacy requests, wallet checks or safety reviews. Staff access is limited, and sensitive details should only be shared when requested for verification.

Yes. Account access, eligibility and certain privacy rights depend on local law and are available where local law permits. If a request is affected by location rules, we will handle it through the privacy contact route.

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